Hospital ER Removes the Ouch Factor

UCLA Medical Center, Santa Monica, caters "ouchless" experience to children.
3:00 | 02/01/13

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:

{{nextVideo.title}}

{{nextVideo.description}}

Skip to this video now

Now Playing:

{{currentVideo.title}}

More information on this video
Enhanced full screen
Explore related content
Comments
Related Extras
Related Videos
Video Transcript
Transcript for Hospital ER Removes the Ouch Factor
On this visit to the emergency room five year old Julian. I can't talk can't -- an -- -- we'll -- fast. -- -- friends now with a few weeks ago the staff were all strangers he kept his head on a coffee table corner and his mom brought them in. There's always a little bit of apprehension what's gonna happen to me what you know what are they gonna do to me. Fortunately for Julian the step that -- -- medical center Santa Monica are working on creating an Alex Lewis ER experience for kids. It's scary how when they're hurt her -- to -- trying to change the environment and -- way -- practice medicine so that we can make it as comfortable and friendly experience as possible for them. The first step establish your report with young patients child life specialist -- -- greets them and explains what's going to happen in ways kids understand. -- -- these different -- that we have to medical plan allows them a little bit of control over the situation helps him understand. By the doctors things things and doing anything. ER physician doctor Lisa Debbi also implements -- this medicine into -- practice we're doing everything ran. Chinese -- instead of -- is trend of oral medication to mechanics at poking. How we avenue nasal Adam -- answered of -- to administer medication in the nose instead of -- and a Coke. When you do have to poke an ultrasound helps minimize them so please thanks to all pumped to get a good look at that they need to that we can get an idea of the very first. While avoiding -- Kerry nurses and understanding doctors make the ER more inviting for children. Experts say parents also play -- key -- Children are -- I think around their parents' salad their parent is com. And -- to hold them I think that's the best advice I can give it was such an -- this experience for -- and he says someday he might even be a doctor. -- out there.

This transcript has been automatically generated and may not be 100% accurate.

{"id":18378842,"title":"Hospital ER Removes the Ouch Factor","duration":"3:00","description":"UCLA Medical Center, Santa Monica, caters \"ouchless\" experience to children.","section":"Health","mediaType":"Default"}