Mystery Face of Obamacare Speaks out on 'Bullying'

The woman whose picture was the face of the Obamacare website talks with ABC News? Amy Robach.
2:37 | 11/13/13

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Transcript for Mystery Face of Obamacare Speaks out on 'Bullying'
George, another side of the obama care rollout. And the woman who became the face of the website fiasco, plastered on the home page of healthcare.Gov. The source of anger for so many. And abc's amy robach spoke to her in an abc exclusive. Her picture may be gone from the website. But the woman who has a name, adriana, says she's not completely over the sting of what she calls bullying. It's the face that launched a frenzied hunt. That smiling lady. Have you seen the mystery girl? Reporter: As frustrations with the glitch-plagued obama care website mounted, people turned their attention to the mystery woman on the home page. And until now, her identity remained a secret. Why do you want to speak out now? I want to let everybody know who I am. Reporter: Who is the woman who was the face of the obama care website? I'm a mother. And I'm a wife. Reporter: Adriana, who asked that we not use her last name have from colombia, and not a u.S. Citizen. Though, she is eligible to apply for health care under her permanent residency status. While the picture was supposed to be a typical stock photo. She never anticipated it would become a laughing stock. Is it going to be used for material for promoting the health care? No. It was going to have a negative impact. Reporter: You've been dubbed glitch girl, the most despised face on the planet. K did you ever anticipate this type of publicity? Scrutiny? No. Reporter: Adding insult to injury, she wasn't paid for the photo. Have you ever experienced anything like this before in your life? No. That's a reason I wanted to be here. As a kid, I never went through that. And now, I am. You know? It's bullying. Reporter: It is bullying. But at the same time, you know, I thought, I have to do this. For my child. I'm here to stand up for myself and defend myself. Reporter: Good for her. Her photo was taken down from the website two weeks ago. And adriana says she is now able to find some humor in the face of all of that negativity. And we asked the administration for a response to the website's new look. They say they always wanted to make changes to the home page. Calling it a dynamic website. But she certainly took the fall unfairly so. That's right.

This transcript has been automatically generated and may not be 100% accurate.

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