Phone Bill Fees: How to Identify 3rd-Party Charges and Protect Yourself
Tips and sample bill help you to protect yourself from illegal billing.
July 13, 2011 — -- There are 300 million third-party charges totaling $2 billion on U.S. phone bills each year, according to the Senate Commerce Committee.
What's more, according to the Federal Communications Commission, about 15 million to 20 million households are overcharged for their telephone landlines by third-party companies but only 5 percent realize they are victims.
One FCC investigation found that only 22 of 18,571 consumers surveyed used the third-party dial-around long distance service for which they were billed -- roughly a 0.1 percent usage rate.
A sample bill courtesy of the Senate Commerce Committee showed that third-party vendor charges appeared on page 109 of a 120-page bill. They ranged in price from $12.95 to $24.95 and used these terms:
And a Verizon bill from May 2010 showed that third-party vendor charges appeared on page 4 of a five-page bill and bore the labels Voicemailmnthlyfee ($14.95) and MyBillingSvcMnthly Fee ($8.23). The consumer was refunded both fees in July 2010.
How to Protect Yourself
ABC News' Susanna Kim and The Associated Press contributed to this story.
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