Banks find ways to recoup revenue lost to new rules
— -- In the past two years, major U.S. banks have been hit with a trifecta of new regulations costing them billions of dollars in lost revenue.
The new rules, which govern credit cards, overdraft fees and debit card transactions, generated a predictable outcry from industry members. They see regulators as trying to cut into their profitability at a time when banks traditional source of income, making loans, is proving difficult.
Still, of the three major headwinds facing the industry — weak loan growth, low interest rates and new regulation — dealing with the regulatory impact is proving the easiest to control.
"Banks are taking a very proprietary approach to fee strategy," said Patricia Hewitt, Director of Debit Advisory Services for Mercator Advisory Service, a financial research and consulting group. Big banks have already made progress in recouping money lost from the new regulations, Hewitt said.
These three new laws will cost the country's 20 largest banks $12.5 billion in lost revenue in 2012, according to Barclays analyst Jason Goldberg.
The banks are making up the lost revenue in three ways, Hewitt said: cutting expenses, restructuring existing products to be more efficient and profitable — and creating new products.
Cost-cutting is the easiest and most immediate way for these firms to make up for lost revenue.
Restructuring existing products is an evolving process for the banks, Hewitt said. As many bank customers know already, free checking accounts are harder to come by these days. This is primarily due to the Durbin Amendment and Reg E.
Durbin limits the fee banks can charge retailers for processing debit card transactions. Reg E requires customers to choose whether to receive overdraft protection on their checking accounts, preventing them from racking up charges unknowingly.
Before the laws went into effect, fees generated from these two services covered the cost of operating free checking accounts. That can be as high as $350 to $450 a year at big banks, according to Mike Moebs CEO of the economic research firm Moebs Services.
"Now, most (banks) are looking at how services can be bundled into different types of accounts," said Hewitt. These bundled accounts can recoup lost revenue in three ways, the first being through additional fees.
More likely is that revenue will be recovered by banks increasing the audience of higher margin products that are part of the bundled service, Hewitt said. Banks may also use the bundling strategy to attract new customers looking for an all in one solution to their banking needs.
For example, banks might offer household accounts, giving a family a main deposit account tied to prepaid accounts used by children. This could expand the use of prepaid cards, or cards that carry a set amount of money that can be used by the holder. This would benefit the bank by increasing the number of higher margin prepaid cards it issues, and by expanding its brand to future generations who might one day set up accounts of their own at the bank.
Related Stories
ABC News Live