Entrepreneurs, leadership is not a popularity contest

ByABC News
September 7, 2011, 10:53 AM

— -- Hi, Gladys, I have a medium-size construction company that has grown significantly over the past few years. I want to focus on bringing in more business, which means that I will need to put someone in position to lead the company from within. I would prefer to promote someone who has been with me for a while rather than hire from the outside. I have my eye on one guy who is very popular with the employees, and I also think he feels that he is entitled to a promotion. Can you make a recommendation on what else I should look for in a person to take a lead position in my company? — M.W.

There are many aspects to leadership, but popularity is not one of them. Think of many of the popular people you know. You will see that many can be the life of the party but not necessarily the leader of the pack.

Leadership is about getting results and meeting goals and objectives. And most important, it's recognizing which direction to go toward for the best results.

First, take a look at the difference in popularity and leadership in this example that I encountered.

While at a family outing recently I had an interesting conversation with a 14-year-old niece. After many months she was still seething from what she claimed was an unfair defeat of her best friend — we'll call her "Kim" — who was a candidate for class president. She was disappointed that her best friend had lost to another student.

She went on to tell me how shocked both she and Kim were. She said, "I can't understand it; Kim is the most popular girl in the entire school. Everyone likes her, and she is always invited to all the parties. Someone must have rigged the ballot box."

I told my niece that being elected class president was a big responsibility that required leadership. I told her that there are many popular people on party lists because they are fun to be with not because they are good leaders.

I asked a series of questions: What kind of grades did Kim get? What had she done during the campaign to show her leadership abilities? Did she engage others to help her get elected? Is she well-spoken and a good listener?

It turns out that Kim is a D student who often forgets to complete her homework assignments. She didn't think that it was necessary to organize and work with the people who offered to help her win the election, and that included my niece. She prefers talking to listening. And she, like my niece, believed that her popularity was enough.

The president-elect is a straight-A student, works well with others, and she made her campaign committee feel like they were part of the process. She was a good speaker and listened well. In addition she managed to convince the voters that her leadership would benefit both the students and the school.

According to my niece, the elected candidate was well liked but not popular.

It seems to me that the young voters recognized the winning candidate having leadership capabilities.

I use this example to imply that leadership is important at all levels and aspects in life. As you think about who might be a good fit to place at the head of your company, think about some of the following:

•A good leader, no matter what the situation or age, puts time and effort into self-improvement. They take pride in all areas of their life. And, they set standards by doing and not just delegating.