FCC to investigate pricing policies of cable, Verizon

PHILADELPHIA -- The agency wants to ensure the companies' customers are getting treated fairly, FCC Chairman Kevin Martin said.

"I'm certainly concerned with the increasing cable prices that consumers are facing," Martin said. "They are getting less and being charged the same or more."

The FCC wrote to Verizon and 11 cable companies last month about their practice of moving analog channels into digital tiers to free up bandwidth for other uses, such as high-definition channels.

To watch channels that have been moved, subscribers to analog service must either subscribe to a more expensive digital tier, rent a digital set-top box or use an adapter, which service providers are starting to offer for free.

Cable providers are in a race with satellite TV and phone companies to offer the most high-definition channels. About half of the nation's 65 million cable households buy only the analog basic or "enhanced basic" tiers.

The agency also will investigate whether providers are misleading customers into thinking that when analog television channels move to the digital tier of service the shift is related to the federal government's mandate that all broadcasts be digital by February, Martin said.

The two moves are unrelated. Linking the two in customers' minds could prompt more people to opt for digital video services.

The FCC has asked companies being probed to submit information about their pricing and channel switching practices within two weeks.

Martin said it also appears consumers weren't given "appropriate notice" about the channel changes.