‘GMA3’ small business update: Detroit entrepreneur thriving during pandemic

Since appearing on the show, Detroit Maid owner Danielle Smith Parker has expanded her business from Detroit to Chicago and Wisconsin.
2:50 | 12/17/20

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Transcript for ‘GMA3’ small business update: Detroit entrepreneur thriving during pandemic
We are back with an update on the small business success of Detroit entrepreneur. She tells us there's been a lot of progress since her cleaning company Detroit maid took a turn after her spot here on "Gma3." As small businesses, we're constantly met with challenges to overcome and problems to solve. And problems to solve and we figured it out if something doesn't work, you find a new way and we pivot. We started Detroit maid in 2013. I just decided to create Detroit maid to solve that problem. When the pandemic hit, it was probably the scariest experience we ever had. Our services were about 80% sidential cleaning and 20% commercial. With residential wiped out, we were trying to figure out how to avoid layoffs. Not only that, my husband was quarantined. I wa four months pregnant and trying to figure out how in the world I was going to make sure how we would keep our team together and everybody stayed safe. She is the MVP of our family. We are grateful for the opportunity to have been interviewed by "Gma3." It really changed our trajectory. Following that, we received a huge uptick in client inquiries. "Gma3" was a big part of that. We are actually expanding under the name clean break, which is our new name. We sort of outgrown Detroit maid given that we are in a bit of a larger territory now. We were also in "Better homes and gardens." And when they reached out they actually said they saw "Gma3" which peaked their interest and started that interview process. So it's been really quite in addition to the standard ppe gear and making sure that everyone was properly equipped with disinfectant supplies, we made the time between appointments much longer. We no longer provide vacuums, ththat's something tt stays in the client home. We use a check-in system that checks their temperature. One of the biggest lessons I think that has probably been the most significant is that we can do hard things, and I think most entrepreneurs can relate to this. We are hard wired to solve problems. And we are excited about the potential to be able to expand our services and save time for people. We can do hard things. I love that. I'm so happy that "Gma3" could help as well. That's awesome to hear. Congratulations to her.

This transcript has been automatically generated and may not be 100% accurate.

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