‘GMA’ surprises a hospital hero from Pittsburgh

“Make Your Monday” celebrates Mary Ellen Kremer, who interacts with patients at UPMC Magee Women’s Hospital and sparkles in everything she does for others.
5:24 | 10/14/19

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Transcript for ‘GMA’ surprises a hospital hero from Pittsburgh
"Gma" viewers who deserve a You're right, Amy. This morning we're in Pittsburgh at Magee women's hospital to surprise Mary Ellen Kremer. She is the first person patient to interact with when they get to that hospital and truly goes above and beyond. Will reeve is there and he's about to make Mary Ellen's Monday so how is it going there, will? So far so good. We are just around the corner from Mary Ellen. I'm here with some of her family. You'll meet them in a second. This is Mary Ellen's sister Patti. She is my accomplice. Are you ready to surprise your sister. We're ready. Let's do it. Let's walk around the corner. Mary Ellen is like right here. We'll meet her in a couple of seconds. She's at this first window. Hi, are you Mary Ellen. I am. I'm will reeve from "Good morning America." You are live on television right now, just so you know. No. We are going to make your Monday. We have so many surprises in store. Do you mind coming out the door here? Are you kidding me. Come on out. Come join us. Please join us. Your sister is right here. It's going to be so great. Come and meet us. Come on over here. There she goes. Come on out. Come and say hello. Hi, you're on "Good morning America." How are you? Nice to see you and your sister is here as well. Oh, my goodness. Put an earpiece on you? Oh, my gosh. You'll be able to hear the show. Are you kidding me? We have heard all the amazing things you do for so many people. So many people love you but we want to show America why you deserve to have your Monday made. Take a look. . Oh, my gosh. With a laugh that lights up the room Mary Ellen Kremer is known for making everyone around her smile. You hear her laugh and it's infectious. It's a feel good moment. And so many of our patients really need that. Reporter: She's the friendly face at Magee women's hospital in Pittsburgh. How are you, sweetie? Reporter: Who makes you feel like family. Mary Ellen is all heart. She is all heart andhere's nothing in the world she loves better than comforting people. She was born to do it. Reporter: And it's her extra bit of love that makes an impact turning hospital wristbands into something special. She puts all kinds of stickers on them and just what she calls bedazzles them. I think she bedazzles their heart and they've never for gotten her. Reporter: Her family is most excited for this make your Monday surprise. He's going to say, I can't believe you didn't tell me. Look, my hair. You knew you shouldn't have done that. How are you feeling? I'm feeling really shocked. I'm waiting for someone to tell me it's a surprise. It is a surprise. Did you know? Did you have -- No idea at all. No idea at all. My goodness, I'm like -- I'm so humbled. Thank you so much, everybody. Look. Speaking of everybody, let's go see all these people. We have your family over here. Oh. Everyone here at the hospital who is here to cheer you on. Oh. Congratulations. I love you so much. You guys, husband Joe, brother and niece Jillian and Patti. Patti, how do you think it went? Did this go as you expected? Oh, yeah, pretty much. Pretty much. I've been lying to you so much. She told me she was going to take me to lunch today. Okay. So you are going to get to get off work today. We're giving you the day off. Oh, no. You got your shift covered. There is a car outside with all those balloons. That's for you. Sir. You're going to the fairmont hotel in Pittsburgh and a spa day and family coming for dinner and overnight stay and the president of the hospital here has this lovely gift for you. A gift basket. Thank you. Oh, thank you. Thank you so much. Look at all these people who love you. So many people who just know how amazing you are because of all you do to help make people's day a little better so we wanted to make your Monday just a little better from all of us at "Gma." This is just overwhelming. I don't even know what to say but I love my job and my dad always told us love what you do. Love what you do and it's not going to be work and this is exactly the way I feel every it's not like work to me. I love my patients so much and just love you all. Thank you so much. They love you and you're going to go enjoy your day. Wow. You'll get in the car and have the best day ever. Hope we made your Monday. Oh, my god, you did. Thank you. Always brings tears to my eyes to see how genuinely surprised they are. And how humble they are. They always want to say thank you to others and we want to thank them and that's the only thing they can think of is showing gratitude. Even on the spot she brought it home, back to her dad. It was about her dad. That was cool. If you know someone who deserves to have their Monday made message us on Facebook or Instagram at "Good morning America," we love surprising you. We do.

This transcript has been automatically generated and may not be 100% accurate.

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