Police dispatched to wrong Waffle House when first calls on shooting came in

Suspect in the shooting in Nashville is set to appear in court; police have still not released possible motive for the massacre.
2:40 | 05/06/18

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Transcript for Police dispatched to wrong Waffle House when first calls on shooting came in
There are new developments this morning in that deadly shooting at the Waffle House near Nashville Tennessee this suspect is set to make his. First court appearance on Monday Candace says we're learning of a major miscue after the first 911 calls ABC's aerial Russia has more on what exactly went down aerial good morning. Good morning to you Paul and Dan this case is so high profile the judge has imposed a gag order preventing both sides from talking about it to try to guarantee a fair trial. Every. 911 calls came in. Officers were sent to the wrong location. This morning the suspected Waffle House shooter is preparing for his day in court. Travis ranking scheduled to make his first in person appearance before a judge on Monday. The 29 year old charged with criminal homicide in the April 22 shooting Rampage at this Waffle House and in Nashville suburb that left four people dead. Ranking captured after a frantic 36 hour manhunt and alert 911 caller helping cops taken down. I get somebody earlier this program where he later had the spectacularly comport. But now the same 911 service that helps catch him. Is itself at the center of new questions. While wild 860. Orchestra like that someone is shot. According to audio obtained by A affiliate WKR red. After the first call of the shooting came in 911 dispatchers initially sent officers to a different Waffle House nearly nine miles from where the attack was actually taking place. Or do you tradition not the lot laughter HE XT. There's going to be an audit Ari cop show anyone Marcus her by. An official from the national emergency communications center telling WKR and that 911 call came for a cell phone and the caller didn't know the address. Windy GPS technology that isolates caller cell phone signals wasn't able to immediately pinpoint the location. Dispatchers sent police to the location they were familiar with it which turned out to be the wrong restaurant. Time is absolutely critical mass shootings because. Most of them are under five minutes in all it took six minutes from the initial call for officers to arrive at the scene. The director of Nashville's emergency communications center tells ABC news we are reviewing a calls regarding the incident as we would in any critical and sent the initial callers were only able to get a street name. And additional information was obtained from there. It's worth mentioning right now that so far police have not released a motive for this past. Interesting and definitely lost some crucial moments area six minutes south short but and that kind of data indicates an attorney absolutely.

This transcript has been automatically generated and may not be 100% accurate.

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