Workplace Culture Clash

ByABC News via logo
January 27, 2006, 7:11 AM

Jan. 26, 2006 — -- Much like gender, race, ethnicity and sexuality, a generational identity distinguishes each of us. Because four generations are now working together, companies are starting to amend their diversity training practices to include generational differences for the purposes of creating a more inclusive, tolerant workplace.

Here's an overview of the generations, and their workplace values and attitudes.

Matures
Born 1909-1945
Represent 5 percent of work force

The matures came of age when loyalty was all-important, and when many jobs took you from "cradle to grave," so to speak. They thought that long service to a company should be rewarded with raises and promotions, and that the company would take care of them even after retirement. They're respectful of company hierarchy, but resistant of "new ways" of doing things.

Boomers
Born 1946-1964
Represent 45 percent of work force

Boomers saw the shift from loyalty and longevity when the recession hit, and were faced with layoffs and downsizing. In addition, with many of those 51 million boomers hitting the job market at the same time, competition was fierce. They became workaholics who believed that the number of hours worked was most important, even more important than productivity. Later, that 'work 'til you drop' attitude made boomers question whether it was all worth it.

Generation X
Born 1965-1978
Represent 40 percent of work force

They saw their parents burn out and put a premium on a balance between work and life. They value their own lives and respect productivity over the long haul. They've seen companies go under so they are loyal to people rather than companies and even approach work as independent contractors, whether they are on staff or are consultants. Plus, they demand open communication at all levels.

Millennials
Born 1979-1988
Represent 10 percent of work force

These are babies of the group in more ways than one. They were doted on as children, and expect the same from their employer -- meaning lots of feedback and recognition. They value individual relationships and want personal fulfillment from their work.