Ex-Employee Alleges Uber Workers Could Spy on Users

A former Uber employee alleges in a California lawsuit that a lack of security measures allowed employees to spy on riders through their Uber accounts.
2:27 | 12/14/16

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Transcript for Ex-Employee Alleges Uber Workers Could Spy on Users
Back now with that big headline about Uber. Information uncovered in a lawsuit claims their employees could use a tracking feature to spy on customers who were firing back. Gio Benitez here with the story. Hey, gio. Reporter: Good morning. Those customer as cording to the lawsuit can be exes, even celebrity, cyberstalking at the hands of Uber employees and as more reports surface, the company this morning is now pushing back. This morning, startling claims that employees at the ride hailing giant Uber, they have been able to keep a watchful eye on anyone from exes to celebs according to a recent court filing by a former forensic investigator for the company as part of a wrongful termination lawsuit. He alleges that Uber's lack of security regarding its customer data was resulting in Uber employees being able to track high-profile politicians, celebrities, even even personal acquaintances. The data that was included in that included the trip origin, trip destination, route taken, what type of Uber. Reporter: Reporter will Evans spoke with Spangenberg. He said it was ongoing and since so many had this wide access, that anybody could look up anything and then, you know, the company would try to catch people afterwards. Reporter: Uber telling ABC news in a statement it's absolutely untrue that all or nearly all employees have access to customer data with or without approval. And sharing a warning it says employees see every time they access internal data tools that says, you may not access the account of anyone you know personally, another employee, a celebrity or other public figure or anyone at all out of curiosity. A lot of apps we install on our phone have pretty intrusive privacy items on there. In the case of Uber it's your location, it's your phone number, it's your social media. Your picture. Reporter: Uber claims it has fired drivers in the past for violating its policy. Some of which is based on an honor system. Now, the company says certain access requires several levels of approval meanwhile, the lawsuit is now in arbitration which means it is being handled in private but, boy, oh, boy -- We're talking about it. People are concerned about it. Understandably so. Thank you, gio. Coming up, should you pay

This transcript has been automatically generated and may not be 100% accurate.

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