Promise of a Free Vacation May Come With Strings Attached

ABC News' Rebecca Jarvis investigates offers of free plane tickets and hotel rooms.
3:17 | 12/21/14

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Transcript for Promise of a Free Vacation May Come With Strings Attached
'Tis the season for a holiday vacation so when you hear about an offer for a free plane ticket and a hotel room you may be tempted to pack your bags. Before you do check out what we found with our hidden cameras. Rebecca Jarvis has more. ? Reporter: 'Tis the season for giving and traveling so when two free airline tickets anywhere in the country and two nights in a hotel show up in the mailbox it may seem like holiday cheer. We're on a mission tracking the anatomy of a free vacation runaround. The retail value of this award is up to $1,398. There was just one problem. When we googled the phone number we were supposed to call, we got this, complaints and lots of them from people who received letters just like this one. So we decided to schedule an appointment with this mystery company. I received a letter in the mail telling me to call this number -- to claim our free trip. I stay for the nine-minute presentation and get two tickets. Sounds like a good deal. On the day we sent two ABC news producers wearing hidden cameras to attend the seminar and pick up those free tickets. Well, good afternoon. How is everybody doing? Reporter: What we found is a relentless sales pitch that lasts more than 90 minutes. Guys let me break it down. Reporter: At it becomes apparent our producers are not willing to sign up they're moved to three different locations with three different salespeople each trying to get us to sign up. Welcome aboard. Reporter: Over two hours after we walk in the door we're still empty-handed. What's up with the tickets that -- Reporter: We're eventually given these vouchers for a free trip. That's not a trip. Well, it's an activation form and we sent in $150 only to get more offers asking for more money. Reporter: 15 days after sending in our activation form we didn't get tickets in the mail but instead a solicitation for more money. It's been about two months since we first met ppv travel in long Island. Now we've tracked them down in New Jersey. We saw some of the same familiar faces from that first seminar. How are you? I'm Rebecca Jarvis with ABC news. But they quickly left leaving us with this guy who calls himself thorn. I'm not seeing any free tickets. Nothing complimentary here. It is complimentary. They are free gifts. They are complimentary. Reporter: Where are the compliment twra tickets. I'll be forward with you. We give a 90-minute presentation. If you attended a presentation then this form was signed. Reporter: The company claims that the free gifts are fulfilled by an outside company and they're not responsible for fulfilling the trip. Reporter: We sent in the money. We got these. Then we were told if you want the ticket you have to pay an activation fee for $59 a person. Which was identified -- That's not complimentary. It was the form that you were promised for coming in. If you read the small print on the back -- Reporter: Thorn requested a second interview in his offices but neither he nor anyone else from ppv travel ever got back to us. So we still don't have that complimentary hotel stay for those complimentary tickets that we were promised and now we've been offered a new deal, but still no tickets. For "Good morning America," Rebecca Jarvis, ABC news, new York.

This transcript has been automatically generated and may not be 100% accurate.

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