Transcript for Malaysia Airlines Passengers' Families Face Passport Hurdle
A lot of Chinese you don't even have any passports and they wanna go on -- Malaysians -- actually got this. Plus waiting for them to take them off to get that right now. So they got to get on the bus and got all their documents in their forms they can fill out. This would be before they even have a chance of getting a visa and the Malaysia. A lot of the families have been complaining about this is taking too much time in order to get them the ability to get in the Malaysian witness what all of this airline is based. Now heading off with the documents in the forms to try to get this thing.
This transcript has been automatically generated and may not be 100% accurate.