A look at failed UK tour operator Thomas Cook

A look at Thomas Cook, the British tour operator that collapsed, costing 21,000 jobs and stranding hundreds of thousands of travelers.

LONDON -- British tour operator Thomas Cook was a major part of the industry for packaged holidays, which are particularly popular in Europe.

Here's a look at the company, by the numbers.


Customers: 22 million a year

Employees: 21,000, of which 9,000 in the U.K.

Travel agency shops: 550

Hotels owned: 200, or about 40,000 rooms

Hotels that do business with Thomas Cook: 3,150

Planes: 105

Markets: 16 countries in Europe, North Africa, Middle East, Asia

Annual revenue: 9.6 billion pounds, or $11.8 billion (2018)