Face of Obamacare Site Says She's Been Cyberbullied

Woman whose photo was used for the Affordable Care Act site says she?s caught flack for its flaws.
4:52 | 11/14/13

Coming up in the next {{countdown}} {{countdownlbl}}

Coming up next:



Skip to this video now

Now Playing:


Related Extras
Related Videos
Video Transcript
Transcript for Face of Obamacare Site Says She's Been Cyberbullied
Tonight you are about to meet a young wife and mother who has been in hiding. They call her the face of fiasco. Ever since her photo was plastered on the official obama care website she has been livingen a world of seer bullying and hate. On line the hunt was on to find out who is this mystery woman? For the first time stepping forward in an exclusive interview with abc's amy robach. Reporter: The face that launched a frenzied hunt. That smiling lady? Have you seen the mystery girl? Reporter: As frustrations with the obama care website mounted people turned their attention to the mystery woman on the home page. Until now her identity remained a secret. Why do you want to speak out now? I deserve a chance to tell people who I am. And just let everybody else say what they want. Reporter: So who is the woman who was the face of the obama care website? I am a mother. I am a wife. I'm not a professional model. Reporter: You didn't sign up for this? No, no. I think people do recognize me. They just don't come to me and say anything. Reporter: Adriana who asked we not use her last name is from colombia and not a u.S. Citizen though is eligible to apply for health care under her permanent residency status. I have been here for six and a half years legally. I have been here before, married to my husband, came to work summers legally. Reporter: The picture was to be a typical stock photo. Tell me how you first were approached about taking the photographs, what happened? Just a photo shoot that was going to be for the family. We signed the release said it was supposedly going to be used for material for promoting the health care. So we were aware of that. We didn't know it was going to have a negative impact. Reporter: Did you know you were going to be on the front page of the website? When the pictures were taken, no. They were taking pictures of other people too. Just going to be on the stock library. What do you think it is about you that you represent that made your picture be the front page? I represented all races, white, asian, and it was funny because -- I'm none of that. Reporter: You are colombian. I am. Reporter: She never anticipated it would quickly become a laughingstock. When did things start to get ugly? We found out through friend and family that -- have seen the news, and so we went online. Reporter: What was your reaction? Upsetting, sad. Reporter: Dubbed glitch girl. The most despised face on the planet. Did you ever anticipate this publicity, scrutiny? No. I mean they just, drew things on my face. A beard. A mustache. A hat. You know all sorts of things. Reporter: There is even a fake account on twitter with your face? Yes, I saw that. Reporter: Why are people so fascinated with you do you think? I don't know. Reporter: The question you have to ask them. Yeah, yes. I think a lot of people just hide behind their compute tire say whatever they want. And to be cruel. And try to ruin somebody else's life. There is no reason why they should hate me. Because it's just a photo. Reporter: Hatch you ever experienced anything like this before in your life? This is actually the reason i wanted to be here. As a kid, I never went through that. But now I am. You know, it's some sort of bullying. Reporter: It is bullying. But at the same time, you know, I thought, I had to do this. For my child. You know, he is only 21 months. He is not going to understand this in the future. We are going to show him all of this. He is going to be proud, because I am here to stand up for myself. And defend myself. And let people know, the truth. Reporter: Adding insult to injury, she says she wasn't paid for the photo. Dead you cid you call and say, take my photo down? This is not what I signed up for? I e-mailed. And decided to take it down. It was even worse. Everybody was curious? Where did she go? Actually. Reporter: Made things worse? Even worse. Reporter: Your identity did not decrease when they took your photo off? It increased? Yes. Reporter: Do you have any regrets now? No, I don't regret anything. Because I will forget about this. And I will move on. Why should I regret anything?

This transcript has been automatically generated and may not be 100% accurate.

{"id":20884818,"title":"Face of Obamacare Site Says She's Been Cyberbullied","duration":"4:52","description":"Woman whose photo was used for the Affordable Care Act site says she?s caught flack for its flaws.","url":"/Nightline/video/face-obamacare-site-shes-cyberbullied-20884818","section":"Nightline","mediaType":"default"}