Transcript for Tracking Down the Woman Behind Dying Daughter Hoax
Douglas, Wyoming, hometown of the jackalope a jack rabbit with antlers. In reality, there is no such thing. This quiet western town is also home to another fictitious creature an internet hoaxer P peddling a phony sob story about an 8-year-old daughter dying of neuroblastoma. She fooled the paisleys, gospel singer Natalie grant. Hope Jackson had gotten away with it for years. It wasn't like I wanted to maliciously hurt people or -- I know that seems hard to believe but it's true. Reporter: It may well have kept going if not for an intervention from law enforcement. I don't think she thought any point that law enforcement would track her down in Douglas, Wyoming. Reporter: That's Kevin lovewell, the lawman who tracked her down to a specific address in Douglas, right where the gps markers in the digital images said she would be. This is where she was staying? Tracked her here. Reporter: Upstairs in room 205. He says when he confronted her, she didn't deny it. Easiest confession I probably ever got. You have the right to remain silent. Reporter: This is an audiotape of one of her first interviews with police. I had no idea he was going to phone me. I never asked him to phone me. Reporter: Even though it's fraud it can be extremely difficult to prosecute someone for misrepresenting themselves online unless they ask for money. The law has not kept up to technology. Hope Jackson did make a mistake. She took something of monetary value, brad paisley's song "Amazing grace." The per fformance has value. Because he was singing it, it was worth a lot. $5,000 other more. At that point it made it a felony. Hope Jackson pled guilty to theft of services. As served jail time. Reporter: This is Al Capone being caught on tax evasion. It. Was. Reporter: Now she's out on probation. I'm horribly sorry. For all of those people that I hurt. Reporter: Hope Jackson told us, for her, money was never the object. What did you get out of it? Just that moment. Of be iing special. That's all it was. Reporter: The voice on the other end of the phone -- Yeah. And at that moment you feel like nothing else matters. It does seem like depression is a big part of her life. Reporter: We asked psychiatrist Dr. Marc Feldman watch her interview. She's not his patient but he has seen this type of behavior many times before. In fact, he was the first to diagnose this as something called munchausen by internet. Refers to anybody online, couldn't help herself. I guess it's like being a drug addict, in the sense that most people don't want to be a drug addict. Most people know it's wrong and it makes them feel very bad about themselves but the minute they do it the world is okay that moment. Reporter: The question for Dr. Feldman, did the internet enable that addiction? My sense is the internet made this behavior explode. Reporter: Because you can be anybody online. Yesthen eanonimity is seductive. Reporter: Have you stopped? 100%. Reporter: The paisleys are willing to give her the benefit of the doubt. I hopele people around her will encourage her to get help. I root for her to be a case study that never does it again. Reporter: They feel the law needs to be changed. Let's work on that as a socie society, to Seuss somebomake it illegal to use someone's xieldchild's photo. Reporter: She's worried the lies could make people like the paisleys think twice about being compassionate. The next little girl that does want brad paisley sing to them I hope they haven't had their hearts hardened. Reporter: The paisleys insist that won't happen but probably will bear in mind brad's slightly jaded hit song. ? So much cooler online ? Next, Natalie grant will meet the Florida family whose child was used to hoax her for the first time. Can heartbreak lead to healing? It's an unforgettable moment. ?
This transcript has been automatically generated and may not be 100% accurate.