Still on Hold? Twitter Can Rescue You From Customer Service Line Waits

You know the drill. Dial the phone number for the company you are hoping will solve your problem -- cable, phone, Internet, credit card rates. The list is endless. You want a real live human so you have to figure out how to get past the recorded uninterested voice that says: "Press 1 for English, Press 2 for Spanish" -- while you start pressing 0 in an attempt to bypass the phone tree and get to someone who has the ability to solve your problem. Millions of people call customer service every...Full Story
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