Samsung is demanding a re-test after gadget insurer SquareTrade posted a video of the new Galaxy S6 phone bending and shattering under what the South Korean electronics company said was a misleading test.
Ahead of the Samsung Galaxy S6 and Galaxy S6 Edge release this Friday, Samsung released a video showing its own three-point bend test putting more than 80-pounds of pressure on the front and back of each phone model.
In the video, both smartphones are propped up on each end, withstand more than 80-pounds of force and return to their original states.
Samsung said the amount of pressure, which is needed to snap five pencils at once, is already more than the normal 66-pound force created when a person presses their back pocket where a phone might be stored.
SquareTrade's video, which included several other smartphone brands, showed Samsung's Galaxy S6 Edge bent at 110-pounds, suffered a cracked screen but still worked. At 149-pounds, SquareTrade said the phone broke apart and the screen shattered.
Samsung said in a statement the conditions in the video are rare "under normal circumstances" and that "SquareTrade has only tested the front side, which may mislead consumers about the entire durability of smartphones."
"All our devices are put rigorous high-quality validation tests before they are delivered to consumers," Samsung's statement said. "These tests include various conditions, such as dropping, bending, and breakage. And we are confident that all our smartphones are not bendable under daily usage."