Ad plans for Web run into privacy issues

ByABC News
December 24, 2007, 7:04 AM

SEATTLE -- With more than $11 billion in acquisitions this year aimed at reshaping Internet advertising, Microsoft, Google and Yahoo are ready for the competition to pick up steam.

But a funny thing happened on the way to the brave new world of online ads: Web users rediscovered a sense of privacy.

Members of the social network Facebook howled this month after it launched Beacon, an advertising feature that tells your network of friends about your shopping habits at dozens of websites. Facebook was forced to let users turn off the service.

"Beacon fell victim to a poorly thought out plan of execution," says Kevin Lee, founder of search consulting firm Didit.

Advertisers are hungry to reach consumers congregating at sites such as Facebook, MySpace and YouTube to socialize and access free content. Microsoft, Google and Yahoo all want to help advertisers track consumer behavior, then distribute product pitches dovetailing with an individual's interests. If they are successful, consumers will see more websites posting compelling free content.

But pitfalls await tech giants as they attempt to engineer the great leap forward into "targeted advertising" marketing pitches that key off what individuals say and do online.

Trouble spots include:

Meanwhile, European antitrust regulators have begun what could be a protracted look at whether the merger could stifle competition. "Google is so big and is moving so fast that they've became a natural target," says tech consultant Rob Enderle of the Enderle Group.