“No place was off limits,” said warehouse employee Jennifer Bates, who testified at a Washington hearing on income inequality.
Bates, who supports the unionizing effort, described on Wednesday how Amazon is pushing back against the biggest unionization efforts at the company since its founding as an online bookstore in 1995.
Besides signs, she said Amazon sends messages to workers' phones and forces employees to attend meetings a couple of times a week that can go on for nearly an hour.
“The company would just hammer on different reasons why the union was bad for us,” Bates said. “If someone spoke up and disagreed with what the company was saying, they would just shut the meeting down.”
The stakes are high for Amazon. If organizers succeed in Bessemer, it could set off a chain reaction across Amazon's operations nationwide, with more workers rising up and demanding better working conditions. Meanwhile, labor advocates are hoping a win at the Alabama facility could help push the labor movement in the South, which hasn't been hospitable to organized labor.
But organizers face an uphill battle. Amazon, the second-largest private employer in the country, has a history of crushing unionizing efforts at its warehouses and its Whole Foods grocery stores.
On Wednesday, Amazon.com Inc. didn't deny that it hung signs in bathrooms or that it held mandatory meetings. Instead it said in a statement that it is following all National Labor Relations Board rules and guidelines in Alabama and that it respects employees’ right to form, join or not join a labor union.
The Seattle-based company also said it takes Bates's feedback seriously, but doesn't believe her comments represent other employees.
“We encourage people to speak with the hundreds of thousands of Amazon employees who love their jobs, earn at least $15 an hour, receive comprehensive healthcare and paid leave benefits," the company said in a statement.
The nearly 6,000 workers at the Bessemer warehouse have until the end of March to vote on whether they want to unionize.
Earlier this month, President Joe Biden released a two-minute video saying workers in Alabama and around the country had the right to unionize without intimidation from their companies, but he didn’t mention Amazon directly.
Bates, who testified virtually in the hearing Wednesday before the Senate Budget Committee, called working at the warehouse “grueling" because of all the walking she has to do in the facility, which is the size of 14 football fields. Bates said she hoped the union would set more break times, force Amazon to treat workers with respect and pay more than the $15 an hour minimum the company currently pays.
“All we want is to make Amazon a better place to work. Yet Amazon is acting like they are under attack,” Bates said. “Maybe if they spent less time and money trying to stop the union they would hear what we are saying.”