Teen crushed to death by a minivan

Officials and Cincinnati community members are searching for answers as to why emergency responders took so long to reach the teenager ABC News' Kendis Gibson reports.
2:12 | 04/13/18

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Transcript for Teen crushed to death by a minivan
Next this morning a search for answers following the death of a teenager in a parking lot of his school in Cincinnati and the boy became trapped inside his own van and then call 911 for help. And out of respect for his family it we won't play the actual recording of his voice. Overnight a stunned Ohio community coming together after tragic accident mourning the loss of sixteen year old Kyle plush. A Tuesday afternoon he called 911 panicked gasping for air saying he was trapped inside his car in the school parking lot he said. Are probably don't have much time left to tell my mom I love her if I guy. We need police intact historic courthouse. And Kevin helped collect 5400 red ink. Police were dispatched arriving within ten minutes but found nothing. That is looked about battle that would see anybody and that's. They suspected that might of been a prank. At some point plush called again saying this is not a joke I am trapped inside a gold Honda Odyssey then send officers immediately. I'm almost dead sheriff's deputies also responded for six hours ago no one can find lush. Finally at 9 PM six hours after the first 911 call. A family member found him dead inside the car something is gone terribly wrong. The Cincinnati police chief says the dispatcher did not related officers some critical information plush provided. I'm not certain at this point if we're talking about and equipment malfunction or some type of other. User possibly would we're gonna do an investigation to get those answers. That dispatcher now suspended amid several investigations. So what went wrong inside the car Cincinnati their com has created this animation. It's relief plus was leaning over the folding third row bench seat grabbing tennis gear when it flipped. And hand them upside down inside that trunk space in a letter to parents the school remembered him as a young man of keen intelligence good humor. And great courage. Such a loss for that community did GPS coordinate police had were within feet of where Kyle was found. Some city officials have claimed in the past that Cincinnati's 91 system was plagued by poor management and a lack of training such a tragedy.

This transcript has been automatically generated and may not be 100% accurate.

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