Takata Industries, Maker of Defective Airbags, Subject of Preliminary Criminal Investigation

Find out how to know if your airbag needs to be replaced and how safe your car is.
3:00 | 10/23/14

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Transcript for Takata Industries, Maker of Defective Airbags, Subject of Preliminary Criminal Investigation
Now, to those defective a airbags. Authorities say they can explode like ieds. Tonight, some families told to put their loved ones in the backseat. Told to disable their airbag even if there isn't a new one ready. ABC's David Kerley and our team going right to the manufacturer. I'm with ABC. Reporter: Tonight, Takata industries, maker of those defective airbag parts. Those parts were made here at this plant in Washington state. I'm going to have to ask you to step off the properly. Okay, no problem. Reporter: And this facility in Mexico. Investigators want to know if Takata provided misleading information to federal safety regulators. The problem? The defective inflater can explode with too much force, shattering the metal into sharlds, shrapnel, basically, believed to have killed four people. Takata says it will cooperate fully with the recall. Already, there are not enough replacements for the nearly 8 million recalled vehicles. Toyota will disable passenger airbags and put on this sign if it can't get replacements. Legal, since the original inflalter is now considered defective. Two of the ten companies recalling bags, BMW and Honda, say customers will have to wait. It's all leaving consumers confused. So, my carp's model year is covered in the recall I'm headed to the deal earl. To see if I can get a new airbag but it's not that simple. I have to get your vin number. Reporter: Only certain vehicles in model-year-olds are affected. The vehicle identification number is key. Brings up no open recalls at this time. So, no bag, I'm done. You're in the clear and safe. Reporter: You don't have to go to the dealer. The government website for the vin Numbers is back up. I went to the manufacture site tonight and it worked.

This transcript has been automatically generated and may not be 100% accurate.

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