Transcript for Working Out the Obamacare Kinks
Now to the other big fight at the white house. The president accused the breaking a key promise. Millions of americans worried they will lose their current insurance coverage and for the first time a government official is apologizing. Jim af la reports from washington. Reporter: For the first time the obama administration issued a direct apology for healthcare.Gov. I want to apologize to you that the website has not worked as well as it should. Reporter: There is no apology for the latest dustup over obama care. If you like your plan, you can keep your plan. If you like your doctor, keep your doctor. Reporter: For 14 million americans who buy private health insurance, that may not be true. They're being told they can't, that's a lie. Reporter: Julie prince received a letter from her insurance company saying her private plan no longer exists. I'm not going to be able to afford anything if I get sick. Reporter: Because insurance companies which offered cheap insurance like julie's left out basic required by obama care, hospital coverage, maternity, mental health and prescription drugs and are forced to cancel those plans and replace them. Julie's new premium would be $210 a month, three times more than she pays now. Three independent health care experts tell abc news, julie and the oerts are likely to find plans just as cheap on the marketplace when it's fully functional and with better coverage. Julie tells us that she doesn't have hospital care on this cheap insurance plan. Is that dangerous? Absolutely. That's on enormous hole in her coverage. Reporter: Oversold or big lie as the president's opponents contend. The white house says americans underinsured will be better off with obama care. We move on to a milestone
This transcript has been automatically generated and may not be 100% accurate.