>>> BACK NOW WITH DOOR DASH
BACKLASH.
SOME CUSTOMERS ARE SEEING A
WAG THAT I DON'TTIP,
YOU MAY HAVE TO PAY IN A
DIFFERENT WAY.
OUR CONSUMER CORRESPONDENT BECKY
WORLEY IS GONNA FILL US IN ON
THIS.
GRNING.
DO YOUW WHEN YRDER
TPHAONLINE AN IT PROMPTS YOU
TO LEAVE A TIP?
IF YOU CHOOSE NOT TO, IT COULD
MEAN YOUR DELIVERY COULD BE
DELAYED.
THAT'S THE MESSAGE FROM DOOR
DASH AS THEY ROLL OUT A NEW
PROGRAM TO INCREASE TIPPING.
THIS MORNING DOOR DASH TESTING A
NEW PROGRAM TO ENCOURAGE MORE
TIPPING OF TDELIVERY
DRIV
SOME USERS WHO DON'T TIP
GETTING THIS NOTIFICATION
STATING ORDERS WITH NO TIP MIGHT
TAKE LONGER TO GET DELIVERED.
ARE YOU SURE YOU WANT TO
CONT?
>> WSE OUR OWN VEHICLES.
WE PUT IN OUR OWN GAS.
I THINK DOOR DASH SHOULD PAY
THEIR DRIVERS MORE AND MEET
THEIR OMERS IN T MIDDLE.
>> HI.
>> HELLO.
>> Reporter: THE TIPPING WAR
STEPPING INTO THE SPOTLIGHT
AFTER THIS VIDEO FROM JULY WHEN
A FORMER DOOR DASH DELIVERY MAN
WAS OFFENDED BY A $5 TIP FROM
THE CUSTOMER.
>> THANK YOU.
>> YOU'RE WELCOME.
I JUST WANT TO SAY NICE HOUSE
FOR A $5 TIP.
>> YOU'RE WELCOME.
>> Repr: TIP FATIGUE GROWING
AS TIPPING PROMPTS ARE POPPING
UP ALL OVER THE PLACE.
>> COVID CAUSED PEOPLE TO BE
WILLING TO TIP MORE.
BUHATREASEN TIPPING
KIND OF COMMUNICATED TO
BUSINESSES AND CONSUMERS ARE
WILLING TO TIP MORE.
LET'S START ASKING FOR IT.
>> Reporter: DOOR DASH SAYS
WHILE THE VAST MAJORITY OF
CUSTOMERS DO LEAVE A TIP, OFFERS
THAT DON'T INCLUDE A TIP COULD
SEEN AS LESS DESIRABLE.
IN L TOONGER WAIT TIM FORCUSTOM
LONGER AT MERCHANT AN LESS VALUE
FOR DASHERS.
TO SEE WHARPBGS I ORDER SUSHI
CALIFORNIA HOME AND OPT O OF
LEAVING A TIP.
WHILE I DON'T SEE THE NEW
NOTICE, MY FOOD ARRIVES SEVEN
MINUTES AFTER THE PRO
WINDOW.
AFTER HAVING WORKED IN THE
INDUSTRY MYSELF I HAD TO GIVE
THE DRIVER A TIP.
NOW ONE THING THAT MANY OF US
ARE EXPERIENCING BEYOND TIP
FATIGUE IS FEE FATIGUE.
I CAN'T KEEP TRACK OF ALL THE
ADD-ONES.
DELIVERY FEE, EXTENDED RANGE
FEE, BUY LOCALEE
FE ACTUALLO TO THE DRIVERS.
DOOR DASH SAYS SERVICE FEES ARE
SEPARATE FROM TIPS AND ARE SHOWN
TO THE CUSTOMER BEFORE THEY
MAYBE 'S EASIER TO JUST HAND
CASH TO THE PERSON WHO IS
SCHEPPING YOUR FOOD.
I DON'T KNOW.
>> JUST LIKE YOU DID IN THE
YOUNG IN THE SERVICE E.
INDUSTRY, AND THOSE OF US WHO
HAVE BEEN THERE.
IF YOU KNOW THE MONEY IS GOING
TO THE DRIVER OR THE DELIVERY
PERSON, YOU'RE MORE APT.
I DIDN'T MEAN TO SAY APT.
YOU'RE NEVER QUITE SURE, ARE
YOU, BECKY?
>> NO, BUT I'LL