"I was recently laid off so I was looking for getting back some of my money and I found that the most I could get back for one of those was $207 now," she said.
And that's despite the fact the price of gold has almost doubled since she bought the coins three years ago. "I just really felt like, I kind of, that I was suckered. I really was. And I really felt that this was a reputable company that I could feel pretty safe with."
Goldline said it looked into each case Monday, and found that while both customers had initially complained, the company believed they wound up satisfied. And one of them – Goldline did not identify which one – was provided "a number of written disclosures at the time of purchase that went even further than Goldline's ordinary written disclosures," and yet went ahead with the purchase anyway.
Some angry customers say Goldline invokes Glenn Beck as a way to steer them to their collectable gold coins, citing his frequent warnings that only gold coins are safe from government seizure." You see, back in 1933, FDR said, 'Okay, we're going to take all your gold and gee, it's worth $8 an ounce.' But some people got smart and they said, 'Well, wait a minute. I've got antique coins, you can't melt these down.'"
That's what Martz says she was told by Goldline – "that would make your investment more secure because the government couldn't come in and take your gold basically," she said.
And that's what a Goldline salesman told a researcher for a liberal media watchdog group, Media Matters, who set out to buy gold from Goldline to see what would happen. Media Matters provided ABC News with a copy of the sales call it recorded.
"When it comes to holding physical gold, there's a couple concerns our clients have. Are you concerned with what happened in 1933? Glenn Beck talks about this very often," the Goldline sales associate says.
"Yeah, I wanted to ask you about that," the Media Matters researcher says on the recording, which was conducted with the permission of the salesman.
The salesman replies: "So Glenn Beck just says, 'Look, they've confiscated bullion before. I want to have what they exempted from confiscation, cause I don't want them messing with my gold. So they exempted any coins that had a recognized, special value to collectors."
Weiner told ABC News that the entire claim is built on a fiction. "It is absolutely not true that the government has any power to confiscate your gold or confiscate your currency," he said. "But that fear is profound … and very often the very same commentators that are stoking that fear are also selling these coins."
Beck and Fox News declined to be interviewed by ABC News, but a spokesman for Beck noted that Goldline has an A plus rating from the Better Business Bureau and the consumer fraud investigation in California is more about politics than anything else.
"We expect our advertisers to treat our audience well. With its A+ rating from the Better Business Bureau, Goldline has met that standard before and we expect any issues that our listeners have to be addressed swiftly and appropriately, even if complaints only represent a small percentage of overall orders," said Josh Raffel, a spokesman for Beck.
A Fox News spokeswoman said the network has not received a single complaint from a viewer about Goldline. ABC News was unsuccessful in obtaining responses from Huckabee and Thompson.