The foreign-based con artists behind one of the most relentless telemarketing frauds in recent years have stolen more than $20 million from mostly elderly Americans by playing on their hopes and fears, as evidenced in audio recordings of their calls obtained exclusively by ABC News.
During the hours of recordings, one elderly victim repeatedly pleads with a litany of callers who falsely claim to be from a sweepstakes company in Las Vegas, from the insurance company Lloyds of London, and from such government agencies as the Internal Revenue Service, the Department of Commerce, and the Federal Trade Commission. The scammer repeatedly asks her to send more money to pay taxes and fees, and promises a windfall is on its way.
"I don't have the money," she says. "I told you, I've taken it all out of my bank account."
Click Here To Listen To A Phone Scammer At Work
The scammers are unrelenting, advising her to put the payment on her credit cards.
ABC News agreed to protect the name and voice of the victim on the tapes, but she is one of thousands believed to have been called by a group of Americans and Canadians who have set up dozens of boiler rooms in Costa Rica. Using internet phones, they are able to trick victims into believing they are government workers located in Washington, D.C., and invite their marks to call them back at phone numbers with a 202 area code.
Victims are first told they have won a six-figure second prize in a sweepstakes sponsored by such trusted charities as the Make a Wish Foundation. But they are asked to send roughly 10 percent to cover taxes. After the victim shows a willingness to wire money to the swindlers, they up the ante.
In the call linked here, scammers can be heard telling the victim there has been a mistake – she has actually won the grand prize. "You're going to be shocked when I tell you what the actual amount is ma'am," says a scammer. "The prize that you're receiving, ma'am, is $1.2 million." Moreover, she is told the check has been flown to an airport near her home, and that "officers" are going to be bringing it to her. A series of callers then advise her that she must forward thousands of dollars to cover the cost of insuring the shipment before her check can leave the airport.
Officials with the Federal Trade Commission have urged those receiving such calls to hang up the phone immediately, and report the calls to them at www.ftccomplaintassistant.gov.