'Working Wounded': Health and Safety at Work

Fortunately, we don't have to choose between our job or our life, the OSH Act arms us with plenty of ways to stay safe at work.

Online Ballot and Contest

Here are the results from a recent workingwounded.com/ABCNEWS.com online ballot: What variable below is most important for a business to succeed?

A great product; 8.1 percent Make each customer interaction personal; 17.2 percent Passion, 18 percent People (both employees and customers), 56.5 percent

Winning Strategy

Our winning strategy for what is most important for a business to succeed comes from Roger T. in Taos, N.M. "Business success is all about relationships. Sure we've got to stay on top of industry trends, our financials, etc. But the bottom line to me is the relationship that we have with our customers and with our employees. It's amazing to me how at a time when many businesses are hurting, so many overlook the basics that are required to be successful."

List of the Week

Bob Rosner is the author of the Wall Street Journal business best seller, The Boss's Survival Guide (McGraw Hill, 2001), a speaker, and founder of the award-winning workingwounded.com & RetentionEvangelist.com. E-mail him at bob@RetentionEvangelist.com.

ABCNEWS.com publishes a new Working Wounded column every Friday.

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