She said when she learned she did not have coverage for the past two months, she was relieved when the company said they could reinstate her if she paid for the two months via her checking account.
She said she faxed her checking information but did not receive a confirmation after she sent it. A company representative told her Anthem could refuse a payment and not inform her.
"I'm healthy, I have money to pay for insurance, and I'm never late," she said. "Everything is perfect, so why this situation? What if I did have claims during that two months? What would have happened to me?"
Kreuzhage said she has never filed an insurance claim, though she also has fire and earthquake insurance. She said it is "unconceivable conceptually to not have health insurance," to her because it is a public service in many places in Europe.
"I strongly believe this is a collective, communal way to protect ourselves and our neighbors," she said. "To me, this is in my DNA."