N.Y. Starbucks Baristas Lawsuit Over Tips Grinds On


A similar lawsuit went before a Massachusetts court, which ruled differently than New York's district court. In Massachusetts, the court ruled in December that shift supervisors were not eligible to participate in the tipping pool.

Riley said Starbucks disagreed with the court ruling in Massachusetts, saying 90 percent of a shift supervisors' time is customer-facing while the other 10 percent is managerial.

"However, we must respect the court's ruling, and therefore removed shift supervisors in Massachusetts from the tip pool," she said.

Liss-Riordan said that as a result of the Massachusetts court ruling, Starbucks began paying shift supervisors about $3 more per hour.

Riley said the company does not comment on employee compensation, but prior to the ruling in Massachusetts, "Starbucks had been testing a new store operations structure to determine the best way to elevate our partner experience, the operations of our stores, and the experience we provide to our customers."

"Following the court decision in Massachusetts, Starbucks decided to implement this new operations structure in the state of Massachusetts," Riley said. "The updated store operations structure consolidates the assistant store manager and shift supervisor roles into a new shift manager role to increase management presence in every store. This elevated role offers a competitive pay and benefits package and is designed to provide better career opportunities for store partners and accelerate future growth."

  • 1
  • |
  • 2
Join the Discussion
You are using an outdated version of Internet Explorer. Please click here to upgrade your browser in order to comment.
blog comments powered by Disqus
You Might Also Like...
See It, Share It
PHOTO: Debra Messing, left, attending the premiere of Smash in New York City on Jan. 26, 2012 and right, attending the Broadway opening of Outside Mullingar on Jan. 23, 2014 in New York.
Jim Spellman/Getty Images | Bruce Glikas/Getty Images
Baby Lemur Relaxes on Mom
Jens Meyer/AP Photo
PHOTO: Los Angeles Angels first baseman Albert Pujols watches the ball after connecting for his 500th career home run,April 22, 2014.
Pablo Martinez Monsivais/AP Photo
PHOTO: Online services such as AllPaws.com help match people with the perfect pet.
Courtesy Darrell Lerner/AllPaws.com