Don't Get Ignored in the Emergency Room

Sept. 18, 2006 — -- Beatrice Vance, 49, died of a heart attack in an Illinois emergency room while waiting more than two hours to be treated.

Authorities found the death so inexcusable, they ruled it a homicide.

The case may be extreme, but it raises serious questions about emergency-room care across the country.

What should you do if you feel a loved one isn't getting the treatment he or she needs in an emergency room?