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Obama Administration Tempers Expectations on Healthcare.gov Fix

The White House makes clear that some people may still experience issues after site is updated.
3:00 | 11/17/13

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Transcript for Obama Administration Tempers Expectations on Healthcare.gov Fix
Moving on now as the obama administration scrambles to fix the disastrous healthcare.Gov website, they seem to be lowering the bar on success just a little bit, let's get it over to jeff zeleny at the white house. The administration says even when the website is fixed, 1 out of 5 users still won't be able to sign up for insurance? Reporter: Good morning, dan. Lowering the bar on an already-pretty low bar here. The internal documents on this health care site are saying only 80% of the us users once this site is actually fixed will be able to sign on. 80% now would be considered a huge success. The best-case scenario, even when these glitches are fixed, users won't be ae to enroll, people who have complicated scenarios, people who may not be able to use xierts as well. They'll be able to call this number. The white house isn't disputing this number. A vast majority would be able to use it. But 20% still won't be able to use it. More insight into how this site got so messed up in the first place, tell us what we're learning about the lead contractor on this thing. Reporter: It gets worse and worse for the obama administration. The lead contractor on this website, a company called cgi federal, actually has top executives throughout its ranks who have been involved in a series of botch government projects. At that time it was called by a different name. The washington post is reporting that these top executives played a key role in at least 20 other failed state and government projects. This was a sign that key senators and investigators had warned the government about this company. It's just another sign here that -- once it gets fixed it's still a troubled, troubled system. We spent hundreds of millions of dollars on this thing. Exactly. There's jeff zeleny from the white house. Lot of other news overnight.

This transcript has been automatically generated and may not be 100% accurate.

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