"If we were talking about a different type of physical disability ... we probably wouldn't be having this conversation," she said.
In Frost's case, she said, denying him a pass for a service he's been using for years seems unfair. And she called the request for him to be weighed and measured "appalling."
Frost, whose weight continues to drop through diet and walking as much as he can, said he'd consider a lawsuit just to be allowed back on the bus. He's been taking his motorized chair to the local markets and found a doctor that will come to him.
But he doesn't want to be confined to a mile radius around his apartment complex and said he already missed an appointment with the housing authority earlier this month because he was not allowed on the Handy Ride bus.
"I'm not out for monetary gain," he said. "But I need transportation."