BP Buys 'Oil' Search Terms to Redirect Users to Official Company Website

Oil company bought 'oil' phrases on Google, Yahoo redirecting users to website.

ByABC News
June 5, 2010, 1:26 PM

VENICE, La., June 5, 2010 — -- Be careful where you click, especially if you're looking for news on the BP oil spill.

BP, the very company responsible for the oil spill that is already the worst in U.S. history, has purchased several phrases on search engines such as Google and Yahoo so that the first result that shows up directs information seekers to the company's official website.

A simple Google search of "oil spill" turns up several thousand news results, but the first link, highlighted at the very top of the page, is from BP. "Learn more about how BP is helping," the link's tagline reads.

A spokesman for the company confirmed to ABC News that it had, in fact, bought these search terms to make information on the spill more accessible to the public.

"We have bought search terms on search engines like Google to make it easier for people to find out more about our efforts in the Gulf and make it easier for people to find key links to information on filing claims, reporting oil on the beach and signing up to volunteer," BP spokesman Toby Odone told ABC News.

But several search engine marketing experts are questioning BP's intentions, suggesting that controlling what the public finds when they look online for oil spill information is just another way for the company to try and rebuild the company's suffering public image.

According to Kevin Ryan, the CEO of California-based Motivity Marketing, research shows that most people can't tell the difference between a paid result pages, like the ones BP have, and actual news pages.

"If you look at it from BP's perspective it's a brilliant move," Ryan said. "The other option BP had was to just not do this and let the news interpret what's going on.

"But they're getting so much bad press that directing traffic to their own site is a great PR strategy," he said.

Terms related to the spill, from "oil spill" to "gulf disaster" to "BP," have consistently remained in the list of most-searched terms on Google since the spill began in April.

"If they're not buying that link that goes back to their message, they're kind of leaving the universe to kind of decide for itself," Ryan said. "It's actually pretty proactive for the brand."