"We have the resources to get to this man the first time he called and we didn't get there," Doven added. "We need to be more reliable and more self-reliant. You either put on your boots and shovel your way there or you call fire."
Director of Public Safety Michael Huss echoed Doven's sentiments in a news conference Tuesday.
"You get out of the damn truck and you walk to the residence," Huss said.
As for Edge, "One of the chiefs of the ambulance called to apologize," she said.
"Paramedics should have walked," she added. "But now I am the one left in the cold. I don't have my boyfriend. The mayor can't bring him back. I want the drivers of the ambulance to be responsible for what they did."
Edge now awaits an autopsy report. As more information about Mitchell's condition has been reported, including previous hospital stays and medication history, it seems possible that Mitchell's symptoms may have been pancreatic.
All Edge knows is that Mitchell died in pain.
"I fell asleep and then tried to wake him up but I couldn't wake him up," she said. "He was cold and I couldn't move him. Last thing he told me was that he loved me -- that he was sick and dying and couldn't take the pain no more."
Once Mitchell is cremated and a memorial service has been held, Edge would like to take legal action against the city.
"He was a good person, a very nice person, would help anyone in need. Everyone loved him. I don't want this to happen to nobody else."
Safety officials have spoken to Edge and have sent their deepest condolences, Doven said.
"We are here to assist in anything she may need," she added.