700-Plus Credit Cards Stolen from Hotel
Hundreds of thousands of dollars charged to hotel guests' stolen credit cards.
June 24, 2010— -- Computer hackers targeting travelers at luxury hotels across the country made off with hundreds of thousands of dollars during the past three months by breaking into the computer system of a national hotel chain and stealing the guests' credit card information, Texas police officials told ABC News today
Destination Hotels & Resorts had its computer system hacked and the credit card data of more than 700 guests across the country was stolen, according to Austin, Texas, police. The Englewood, Colo., company manages more than 30 upscale hotels, resorts and conference centers in places such as Washington, D.C., Denver, San Diego, Santa Fe, Aspen, Colo., Los Angeles, Palm Springs, Calif., Houston and Lake Tahoe.
In Austin, more than three dozen guests and diners at the posh Driskill Hotel had their data stolen after spending a night there or eating at the hotel's two restaurants.
Stay Up to Date on the Latest Travel Trends from ABC News on Twitter
The police said the security hole has been fixed but that the unknown criminals had access to the data for months.
"The losses right now are probably in the hundreds of thousands. I think each loss is averaging about two or three thousand dollars," said Austin Police Department Sgt. Matt Greer.
The stolen numbers were then being used overseas, mostly in Europe, Greer told ABC News.
"It's a result of somebody hacking into the system, not somebody at the hotel," he said.
Spokesman for both the Driskill and its parent company Destination Hotels & Resorts did not immediately return phone calls and e-mails seeking comment.
Austin Police learned of the data breach from both customers who noticed odd charges on their statements and from the banks that had issued the cards and noticed unusual patterns.
"When we started our investigation and began to contact the company, we learned they were already investigating the breach," Greer said.