Hours after the ship reached the Bahamas, Royal Caribbean president and CEO Adam Goldstein arrived on the island to meet with guests and crew. Passengers will receive a full refund of their fare and a certificate for a future cruise, and some said they planned on using it.
"The crew was great, the captain did well with the communication, so we will definitely be sailing again with them," said Sherry Baynes, who was with her young sons Josh and Matthew on the ship.
The incident followed a series of high-profile cruise ship mishaps on Carnival Corp. ships, the No. 1 operator worldwide.
An engine room fire crippled the Carnival Triumph on its way from Galveston, Texas, to Cozumel, Mexico, in February. It took tug boats nearly five days to haul it back to Mobile, Ala., as conditions and sanitation aboard the 1,000-foot ship deteriorated. In April, it broke away from its mooring in Mobile, Ala., while 800 people were on board.
Last year, Carnival's Costa Concordia ran aground off the cost of Italy, killing 30 people. Salvage efforts continue at the ship, which held 3,229 passengers and 1,023 crew.
The Associated Press contributed to this story.