As for the Waldorf-Astoria, its corporate parent, Hilton, would not comment on the particular cases because of the pending litigation. But a company spokesman said the hotel trains employees in the tell-tale signs of bedbugs. It also has a pest control service on retainer to perform appropriate inspections and treatments, if warranted.
"At the Waldorf-Astoria Hotel, hotel management and our guests take the issue of pest control, including bedbugs, very seriously and share a concern with keeping pests out of the hotel. The safety and comfort of our guests are our top priority. To that end, our hotel maintains high levels of vigilance, and we perform regularly scheduled inspections," the spokesman said. "In the unlikely and unusual event the hotel or a guest suspects a problem, the area in question is isolated to determine whether a problem exists and the situation is immediately remedied."