FCC cracks down on company's robo-calls

Philip Roesel of Best Insurance Contracts was hit with an $82 million fine for preying on the elderly and the poor through a term called spoofing.
1:37 | 08/03/17

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Transcript for FCC cracks down on company's robo-calls
Next tonight, a major crackdown this evening on those illegal Robo calls. Many of them coming during the dinner our. The FCC hitting one company with a huge fine, and this evening, one of their new trick. In fact, disguising the number coming into your phone. Here's ABC's chief business correspondent, Rebecca Jarvis. Reporter: They're a nuisance. And your top consumer complaint. Hello this is Rachel at cardholder services. Reporter: Tonight the FCC cracking down on one man and his company. Mr. Roesel was responsible for more than 200,000 robocalls a day. 21.5 million all together. Reporter: Philip roesel of best insurance contracts, hit with an $82 million fine. Officials say he preyed on the elderly and poor, and disguised the origin of the calls by making it look like they were coming from different phone numbers. It's called spoofing. The record shows that he instructed his employees which consumers to pick on. As commissioner Clyburn pointed out, his victim was "The dumber and more broke the better." Reporter: Regulators also warning consumers to stay on high alert for scams like this which claims you owe the irs money. Don't disregard this message and do return the call before we take any action against you. That's really something. Rebecca with us now, and as she said, the companies accused of actually disguising the phone numbers that come up on your phone to make them look like local calls. How do you block it? Some of the carriers are offering free call blocking. There are apps to help, but there's no foolproof sclugs yet. What you have to do is let those calls go to voice mail if you don't want know the numbers. Good thing horts on it pit thank you.

This transcript has been automatically generated and may not be 100% accurate.

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