Officials Warn Consumers About Phone Scam

Scammers record people's voices over the phone and then claim they owe money on products and services offered.
1:17 | 01/29/17

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Transcript for Officials Warn Consumers About Phone Scam
It's a high-tech scam using your own voice against you. Here's Gloria Riviera. Can you hear me okay? Reporter: Tonight, a new warning about a scam hooking consumers with one word. When this woman's phone range, it was a man on the line. When it came on, it was a gentleman, can you hear me? Reporter: She dodged the scammer, but the bbb saying it's working. It's that simple? Well, it can be. Reporter: Here's how it works. You answer the phone, a person fumbles, then asks, can you hear me? If you answer yes, the scammer records it. Later, the scammer calls you back and claims you owe money on products or services you said you'd buy. Protest, and the scammer plays back your own voice saying you agreed. And asks you to pay up. How much money are we talking about? People lose about $50 billion to scams every year, 25% of it may be phone scams. Reporter: You can tell some of the calls are a little robotic. Experts say, don't answer calls from numbers you don't know, and if you hear that question, can you hear me, hang up right away. Thank you. When we come back, the alert

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