911 Caller Describes 'Crazy' Ride With Accused Kalamazoo Uber Shooter
The call was made about an hour before the spate of shootings began, police say.
— -- The release of 911 calls reporting a "super crazy" Uber driver traveling dangerously, nearly an hour before the start of a spate of shootings that left six people dead and others severely injured in Kalamazoo, Michigan, raised some concerns today after it was revealed that the caller had been transferred not once but twice to different dispatchers that evening.
"Hi, I'd like to report a crazy driver," the male caller told the first dispatcher around 4:30 p.m. Feb. 20. "I just got an Uber to my friend's house and on the way there, he was driving erratic. ... He drove through the woods and then finally I just jumped out. ... I mean, he stopped 'cause I was like, 'This is my destination. This is my destination.'"
Michigan police identified the caller today as Matt Mellen. Mellen told ABC News previously that his terrifying Uber ride started around 4 p.m.
"I'm happy to be alive today," he said. "I really thought I was going to die in that car."
In the calls released by a Kalamazoo government agency, Mellen said that he was scared.
"I got out of the car and it was like a block from where my actual destination was. ... He was driving 50, 60 miles an hour. He hit a car. He drove through the median," he said in the calls.
Mellen was then transferred to another dispatcher. After he recounted his story, he was finally transferred to the city's 911 dispatch center.
Mellen told the dispatcher that he'd ordered the Uber because he needed to pick up his car from where he'd left it the previous night. He said the Uber ride, at first, had been normal.
"On the way to my friend's house, it started off normal and then all of a sudden he just started driving super crazy. ... I just wanted to report it 'cause I don't want someone to get hurt," he said. "I don't think he needs to be picking people up."
Mellen told the dispatcher that he did not need to speak to a police officer but wanted to put authorities on alert. The 911 dispatcher then instructed him to call the car service to report the driver. Mellen told ABC News in an earlier interview that he's since been contacted by Uber.
Kalamazoo Public Safety Chief Jeffrey Hadley told ABC News today that there were three different dispatch centers -- county, township and city -- located in one room.
He said that depending on where a person was standing when they called 911, they were sent to the appropriate 911 dispatcher. In this case, Hadley said the 911 call had initially been made on West Main, a boundary between Kalamazoo's township and city, so the township transferred Mellen to the city, thinking that the Uber car would head in that direction.
Hadley said that after the 911 call, around 4:30 p.m. Feb. 20, a description of the Uber car was sent to police officers' in-car computers as well as over the radio so that officers could keep an eye out for an erratic driver.
He said that while he understood people's concerns about a person having to recount their story three times to 911 dispatchers, he did not think the calls should've been handled differently.
"We're not going on a manhunt for an erratic driver. That's just not the manner in which we respond to those situations," he said. "I think our dispatchers handled [the call] within normal protocol."
Police later identified the Uber driver as Jason Dalton, 45, of Kalamazoo.