Toyota's Own Drivers Were Behind the Wheel in Sudden Acceleration Cases, Court Filing Says

Toyota bought cars from owners after allegedly replicating sudden acceleration.

ByABC News
October 26, 2010, 1:50 PM

Oct. 28, 2010 — -- This article has been updated.

According to a new court filing, Toyota company documents reveal that its own drivers were behind the wheel in two separate cases when the vehicles experienced sudden acceleration, as their owners had alleged had happened to them.

One of the documents states, according to the filing, that a Toyota vehicle unexpectedly accelerated from 71 mph to 95 mph with "no pedal contact" while being evaluated by a Toyota service manager.

Toyota said it reported the cases to federal auto safety regulators in a timely manner, which the National Highway Traffic Safety Administration (NHTSA) confirmed to ABC News late Thursday.

Both cases were disclosed in documents filed as part of a class action suit against Toyota by dozens of Toyota owners who claim that cases of sudden unintended acceleration have caused them personal injury or financial harm due to the reduced resale values of their vehicles. Multiple lawsuits have been combined into one multi-district federal class action suit h in the U.S. District Court in Southern California.

Toyota bought both vehicles back from their owners -- who had brought them in complaining about sudden acceleration -- and both owners say Toyota urged them not to discuss the incidents.

The two cases could undercut Toyota's claims that every case of sudden acceleration can be attributed to driver error, faulty floor mats or sticky gas pedals.

Norma Deck told ABC News that she experienced two instances of sudden unintended acceleration with her 2009 Toyota Corolla and brought the car into the Penske Toyota dealership in Round Rock, Texas. According to the filing, a Toyota internal document says a Toyota "technician" took Deck's car out on an inspection drive.

The document states, according to the filing, that after proceeding from a stoplight, the "tech[nician] started to lightly accelerate" and after travelling "20-30 feet the vehicle exhibited a slight hesitation and then began to accelerate on its own." Engine speed "was estimated to have gone from 1500 rpm to 5500 rpm at the time of the occurrence," according to the filing.

When contacted by ABC News, Deck said the dealership told her that they were able to replicate sudden acceleration in the Corolla. She said Toyota subsequently bought her Corolla back from her, but said she couldn't divulge more details because Toyota required her to sign both a confidentiality agreement about the sale and an agreement not to sue Toyota.

In Milpitas, California, the owner of a 2009 Toyota Tacoma brought his truck into the Piercey Toyota dealership after complaining that the vehicle accelerated without explanation. According to the court filing, another Toyota internal document states that in July of 2009 a dealership service manager took the vehicle on an inspection drive on a nearby freeway.

"As there was no traffic in front of them, the Service Manager removed his foot from the accelerator [and]moved it completely away from the pedal area," the document states, according to the filing, and "[t]he vehicle continued to accelerate at what felt like [an estimated] 70% throttle input with no pedal contact from the driver [and] within 300 feet of the initial acceleration, the vehicle had reached 95 MPH."

The document states, according to the filing, that the floor mats were securely in place at the time of the incident and no fault codes were generated by the onboard computer and "[a]s the Service Manager who experienced the condition above is considered to be trustworthy and reliable, the vehicle will be repurchased for further investigation."

When reached by ABC News, the owner of the Tacoma confirmed that Toyota had bought the Tacoma back from him and said the dealer informed him that they were able to replicate sudden acceleration in the vehicle. The driver, who asked not to be named, told ABC News that while Toyota did not ask him to sign a confidentiality agreement they urged him not to talk about the case. According to California's vehicle Lemon Law, owners cannot be required to sign confidentiality agreements over vehicles with possible defects.

"The deeper we dig into the facts that surround Toyota, the more damning the evidence that Toyota was aware of the issue, and failed to act responsibly," said Steve Berman, co-lead counsel for plaintiffs in the class action suit. "Toyota's been publicly blaming drivers, floor mats and pedals for acceleration defects while quietly removing defective vehicles from the market."

CLICK HERE to follow the ABC News Investigative Team's coverage on Twitter.

According to plaintiff's lawyers, who say they have investigated hundreds of complaints of sudden acceleration in Toyotas, the Corolla and the Tacoma are the only cases they are aware of where Toyota has re-purchased vehicles after an alleged case of sudden acceleration.

When asked about the cases by ABC News, Toyota said that it is not unusual for the company to repurchase vehicles "as part of our commitment to investigate acceleration concerns." According to Toyota spokesperson Brian Lyons, owners are not required to sign confidentiality agreements when a vehicle is bought back, but "they enter into them voluntarily as part of a mutual settlement agreement."

Lyons confirmed that Toyota had repurchased the Tacoma and Corolla in question, and said that Toyota engineers have been "driving and evaluating" the vehicles "thousands of miles and no problems have been found" and "we continue to drive these vehicles even today." "As well as these vehicles, [since April Toyota] has evaluated approximately 4,200 vehicles in North America. Toyota has not found a single case in which the vehicle's electronic throttle control system would lead to unintended acceleration," said Lyons.

Olivia Alair, a Department of Transportation spokesperson, originally told ABC News that Toyota had not informed NHTSA of the incidents until a NHTSA probe into the sudden acceleration issue earlier this year. However, Toyota sent a statement to ABC News late today saying that it had informed NHTSA about the July 2009 Tacoma case in December 2009, and of the January 2010 Corolla case in May 2010. After being informed of Toyota's statement by ABC News, NHTSA rechecked its records and, according to Alair, discovered that the agency's earlier response was in error, and that in fact the acceleration incidents had been reported in a timely manner as asserted by Toyota.

Click Here To Read Toyota's Statement On the Milpitas and Round Rock Incidents.

CLICK HERE to follow the ABC News Investigative Team and Brian Ross on Facebook and join in on the discussion.

Click Here for the Blotter Homepage.

Norma Deck told ABC News that she experienced two instances of sudden unintended acceleration with her 2009 Toyota Corolla and brought the car into the Penske Toyota dealership in Round Rock, Texas. According to the filing, a Toyota internal document says a Toyota \"technician\" took Deck's car out on an inspection drive.

The document states, according to the filing, that after proceeding from a stoplight, the \"tech[nician] started to lightly accelerate\" and after travelling \"20-30 feet the vehicle exhibited a slight hesitation and then began to accelerate on its own.\" Engine speed \"was estimated to have gone from 1500 rpm to 5500 rpm at the time of the occurrence,\" according to the filing.

When contacted by ABC News, Deck said the dealership told her that they were able to replicate sudden acceleration in the Corolla. She said Toyota subsequently bought her Corolla back from her, but said she couldn't divulge more details because Toyota required her to sign both a confidentiality agreement about the sale and an agreement not to sue Toyota.

In Milpitas, California, the owner of a 2009 Toyota Tacoma brought his truck into the Piercey Toyota dealership after complaining that the vehicle accelerated without explanation. According to the court filing, another Toyota internal document states that in July of 2009 a dealership service manager took the vehicle on an inspection drive on a nearby freeway.

\"As there was no traffic in front of them, the Service Manager removed his foot from the accelerator [and]moved it completely away from the pedal area,\" the document states, according to the filing, and \"[t]he vehicle continued to accelerate at what felt like [an estimated] 70% throttle input with no pedal contact from the driver [and] within 300 feet of the initial acceleration, the vehicle had reached 95 MPH.\"

The document states, according to the filing, that the floor mats were securely in place at the time of the incident and no fault codes were generated by the onboard computer and \"[a]s the Service Manager who experienced the condition above is considered to be trustworthy and reliable, the vehicle will be repurchased for further investigation.\"

When reached by ABC News, the owner of the Tacoma confirmed that Toyota had bought the Tacoma back from him and said the dealer informed him that they were able to replicate sudden acceleration in the vehicle. The driver, who asked not to be named, told ABC News that while Toyota did not ask him to sign a confidentiality agreement they urged him not to talk about the case. According to California's vehicle Lemon Law, owners cannot be required to sign confidentiality agreements over vehicles with possible defects.

\"The deeper we dig into the facts that surround Toyota, the more damning the evidence that Toyota was aware of the issue, and failed to act responsibly,\" said Steve Berman, co-lead counsel for plaintiffs in the class action suit. \"Toyota's been publicly blaming drivers, floor mats and pedals for acceleration defects while quietly removing defective vehicles from the market.\"

CLICK HERE to follow the ABC News Investigative Team's coverage on Twitter.

According to plaintiff's lawyers, who say they have investigated hundreds of complaints of sudden acceleration in Toyotas, the Corolla and the Tacoma are the only cases they are aware of where Toyota has re-purchased vehicles after an alleged case of sudden acceleration.

When asked about the cases by ABC News, Toyota said that it is not unusual for the company to repurchase vehicles \"as part of our commitment to investigate acceleration concerns.\" According to Toyota spokesperson Brian Lyons, owners are not required to sign confidentiality agreements when a vehicle is bought back, but \"they enter into them voluntarily as part of a mutual settlement agreement.\"

Lyons confirmed that Toyota had repurchased the Tacoma and Corolla in question, and said that Toyota engineers have been \"driving and evaluating\" the vehicles \"thousands of miles and no problems have been found\" and \"we continue to drive these vehicles even today.\" \"As well as these vehicles, [since April Toyota] has evaluated approximately 4,200 vehicles in North America. Toyota has not found a single case in which the vehicle's electronic throttle control system would lead to unintended acceleration,\" said Lyons.

Olivia Alair, a Department of Transportation spokesperson, originally told ABC News that Toyota had not informed NHTSA of the incidents until a NHTSA probe into the sudden acceleration issue earlier this year. However, Toyota sent a statement to ABC News late today saying that it had informed NHTSA about the July 2009 Tacoma case in December 2009, and of the January 2010 Corolla case in May 2010. After being informed of Toyota's statement by ABC News, NHTSA rechecked its records and, according to Alair, discovered that the agency's earlier response was in error, and that in fact the acceleration incidents had been reported in a timely manner as asserted by Toyota.

Click Here To Read Toyota's Statement On the Milpitas and Round Rock Incidents.

CLICK HERE to follow the ABC News Investigative Team and Brian Ross on Facebook and join in on the discussion.

Click Here for the Blotter Homepage.

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