Airlines get serious about hiring again

ByABC News
September 12, 2007, 10:34 PM

— -- After nearly six years of shrinking their workforces, most of the USA's biggest airlines are finally hiring again.

But the big carriers are finding that it's a different game than their last employment buildup during the travel boom ended in 2001. After years on the hiring sidelines, they're finding that, for some jobs in some locations, the ready pools of applicants they once enjoyed have dwindled.

The jobs they're offering have been devalued by deep cuts in pay and benefits during post-9/11 business reorganizations inside or outside bankruptcy court. And although airline jobs continue to carry the prized perk of free travel, fuller airliners are making it much harder for workers and their families to exercise the privilege.

"It's a very gratifying position to have," says Sharon Rattery, 63, of Manhattan. Rattery, a former travel agency owner, commutes an hour each way to her $10-an-hour job at Delta Air Lines at New York John F. Kennedy. Delta hired her in April, and she's now part of a new team of "red coat" agents tasked primarily with helping high-end customers.

Aaron Ham, 32, of Philadelphia, in June joined US Airways as a ramp agent which involves loading and unloading bags on aircraft after hearing about the job from two friends who work there. He'd attended trade school to learn automotive mechanic skills but spent most of his working life as a cook and a Goodyear tire salesman. Today, he's making more money than at the tire shop and sees more room for advancement.

"I plan on being here for the long haul," Ham says.

The downsides don't bother Ham. He usually works 24 hours of overtime each week to augment his $10-an-hour pay. He says he has the time because he's single without kids. He also has difficulty getting the weekends off.

Growing payrolls

U.S. employers in August, on a net basis, unexpectedly shed 4,000 jobs, the first monthly drop in four years. But at this point, the airlines, which are growing again to meet rising travel demand, don't seem to be affected.