Your Top 11 Credit Questions Answered

April 1, 2013— -- At Credit.com, our readers ask us questions every day on every kind of credit problem you can imagine. While everyone has their own unique concerns, there are also many universal issues out there. So we rounded up 11 of the more common questions asked and we answer them right here for you.

1. How can the credit card companies raise my interest rate if I've paid my bills on time? What can I do about it?

It used to be that credit card issuers could raise your rate, even on existing balances, at any time and for any reason. Thanks to the Credit CARD Act, a federal law, they can no longer do this. They can, however, raise your rate on your outstanding balance if you are more than 60 days late with a payment and they can increase the interest rate on new purchases, but only if they give you 45 days advance notice so you can cancel your account.

As for what you can do, the best thing is to try to negotiate a lower rate. Call your card issuer and suggest you will take your business elsewhere if you can't get a better deal. This works best if you have other credit cards with available credit lines, since the issuer will no doubt review your credit report to decide whether or not to work with you. It's always worth a try, though. As author Marc Eisenson says, "Not asking is an automatic no!"

If you can't negotiate a better rate, try transferring your balance to another card -- either one you already have, or a new one.