Legacy of the Frank E. Campbell Funeral Chapel

"Five minutes later, the correct hearse came in, pulled up to the door, and Mr. Lennon was brought out in the alternative container, and the director carried with him the urn that was going to be used, and proceeded to Ferncliff Crematory in Hartsdale, N.Y.," Schultz said.

'They Want Closure'

The business is no longer family owned; it was purchased by a mortuary conglomerate. But this long-standing, high discretion enterprise has hardly changed; again, it stood as a backdrop to those who came to mourn Ledger today, as his casket was carried from the home, and the media who came to watch.

And the lessons learned over more than 80 years are as universal as the emotions that have filled these streets — the intense dedication and unity of mourners, the familial connections felt for people they have never met, the volatility of grief, and the protocols that surround the business of it all.

"They need to be a part of that life that they ... have never touched personally, individually, privately, and in person — but through the media, through television, through the movies, it was very much a part of their growing up and their life. They want closure," Schultz said. "People from every walk of life."

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