Taylor Swift Comforts a Bullied Fan on Instagram

The star singer-songwriter shared her own personal experiences about being bullied.
2:35 | 09/05/14

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Transcript for Taylor Swift Comforts a Bullied Fan on Instagram
We turn to Taylor swift making a big impact by helping a young fan who was being bullied. Swift responded to the distraught teen on instagram sharing her personal experience with bullying. Paula Faris has more. Reporter: Her hot new single "Shake it off" is an anthem about persevering. And she's sharing it in a personal and poignant way with one of her biggest fans. 14-year-old Hannah Webster instagrammed this photo Sunday tagging swift, the caption -- Taylor, why are people at school so mean? I don't know what to do anymore. Reporter: A heart-wrenching message to swift about being bullied at her lakeville, Massachusetts, high school. All my friends were leaving me and saying they hated me. Reporter: But swift would prove she was in her corner leaving this comment on Hannah's photograph. I hate thinking about your pretty face covered in tears but I know why you're crying because I've been in your place. People cut other people down for entertainment, amusement out of jealousy because of something broken inside of them. Just don't let them change you or stop you from singing or dancing. Reporter: She went on to write Reading this made me so sad because I love seeing you in your videos and photos being so happy and wide eyed like the world isn't as harsh and unfair as it actually is. This isn't a high school thing or an age thing. It's a people thing. It's just what they do. And you're a target because you live your life loudly and boldly. Your bright and joyful and so many people are cynical. They won't understand you and they won't understand me but the only way they win is if your tears turn to stone and make you bitter like them. For Hannah, the superstar shout-out a life changer. The line that I connected with the most was at the end when she said that when someone picks on her that she'll think of me and when someone thinks about me, I just think of her. In. Reporter: For "Good morning America," Paula Faris, ABC news, New York. She was so thoughtful there. Yeah, really nice. So many girls are in that position. We've all been there in moments in our life. I just -- how great she's using her music to give girls hope and responding like that. There's a way to handle it. There is. A little later Gisele bundchen and Lindsey vonn, they talk about that too. About taking -- when you're young and how being a girl, how you just own up to it, being strong. Important message.

This transcript has been automatically generated and may not be 100% accurate.

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