Victims of phone hacking could be left responsible for the bill

Some phone companies may charge you for unauthorized calls made on your account.
2:28 | 04/16/17

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Transcript for Victims of phone hacking could be left responsible for the bill
There are are all sorts of schemes targeting your phone. If you wiped up with a bill for calls you never made you may think your phone company will be understanding about it. Yeah, not so much. If you're hacked, you're on the line to pay it. Marci Gonzalez joins us with more. Hi, Marci. Hi, Paula and Dan. You may have to pay. It could be thousands of dollars thp experts tell us, this woman is not alone. Hacked and then stuck with the charges. Dar lean Howard says she's trying to warn others that her phone billing nightmare could happen to anyone. Buyer beware? Look at the small print? Reporter: A hacker somehow got into her California p.r.'s phone line and made repeated calls to Cuba. Rack up a nearly $6400 bill. Howard, whose business consults with media companies, including ABC news, says she called spectrum. Her phone provider says there was some kind of hack. Howard said she had to pay half the bill. We would I have to pay half the amount? Oh, your had, it's part of your problem. Reporter: They said Howard's business phone system, purchased through a third partiers was compromised, not her voice service to her firm. They say she didn't have the proper security settings. And two months before the bill arriveded, they notified her of up usual activity. The company took another $500 off the bill. The contract says the customer is solely liable and responsible for all charges incurred through authorized or unauthorized use, the company is standing its ground. I'm be held for ransom. I have to pay another amount or my phones will the shut down again. Reporter: Experts say this is why it's so important to read the entire contract. Also, call your phone provider to see how it handles billing in hacking cases. Some companies, including AT&T, if they determine there was fraud, they remove those charts. Can you imagine having time to read those contracts? You don't? Kidding. The fine pript is too small. Coming up, I'm talking to is the stars of "The last jedi."

This transcript has been automatically generated and may not be 100% accurate.

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