"A parent's attitude can change based on their physician's attitude," said Dorsey. "I stand by vaccines without a question, but I respect others' point of view and allow for a genuine dialogue to calm their concern."
Dorsey, who has been a practicing pediatrician for 54 years, recalled witnessing infectious diseases like measles and polio contracted from patients who were not vaccinated. While those images resonate in his mind, Dorsey said he doesn't mention these stories when he talks to parents about the importance of childhood vaccines.
"When people are fearful, the worst thing you can do is be sarcastic, or fear them into doing something," said Dorsey. "If you're respectful with them, you'll be more successful than showing death and disfigurations."
In a few weeks, Taline will get her third round of vaccines. And this time, Ostayan says the answers she received by Taline's pediatrician helped to calm her initial worries.
"It made me feel like we've done the best that we could do, and we did the best for her," she said. "A little pain one day is well worth the vaccine."