But will unscrupulous recruiters see the findings as a license to throw truth to the winds when making promises to prospective employees? "I certainly hope it isn't interpreted that way," says Montes. "If organizations took it upon themselves to make outrageous promises, employees will definitely start reacting."
Still, some degree of forgiveness for bosses who can't meet their promises makes sense, suggests Lisa Schurer Lambert, an organizational psychologist at Georgia State University in Atlanta. "In a tough economy, employees know that things aren't going to pan out the way that management said," she says. "If they see that management is making an honest, good-faith effort, given the constraints, they'll understand."