Southwest Airlines Boots Skinny Woman Off Plane for Fat Passenger

Southwest Airlines recently kicked a skinny woman off a plane to make room for an oversized 14-year-old girl who needed two seats, a move that has prompted at least one expert to call for airlines to start selling a handful of special big seats on flights for bigger Americans.

Normally, we hear about passengers who are too fat to fly -- people so obese that they can't squeeze into their chair and never thought to purchase a second ticket. Remember when Southwest booted Clerk's director and actor Kevin Smith from a flight in February because of his heft?

But this time it was a 5-foot-4, 110-pound Sacramento, Calif.-area woman who was forced from the plane.

"It didn't seem right that I should have to leave to accommodate someone who had only paid for one seat," the anonymous woman told the Sacramento Bee.

The catch here is that the woman was flying standby and paid full fare for the last available seat on the flight from Las Vegas to Sacramento, and the extra-large passenger here happened to be a 14-year-old girl traveling on her own.

Stay Up to Date on the Latest Travel Trends from ABC News on Twitter

Southwest spokeswoman Marilee McInnis said via e-mail that sometimes the airline is "faced with extenuating circumstances and we try to make the best decisions possible." The woman was placed on another flight to Sacramento "within the hour."

"The flight was completely full and after boarding an adult passenger who was not originally booked for this flight, we learned a young customer traveling alone once onboard needed more than one seat to get safely to her final destination," McInnis said. "We requested the adult customer take the next flight to accommodate the young, 14-year old traveler who was being met at her destination."

McInnis acknowledged that the airline should have first sought volunteers and said Southwest apologized to the woman and refunded her one-way airfare.

Southwest Airlines' Obese Passenger Policy

It is normally Southwest's policy that passengers who are too big to fit in a seat buy two tickets in advance and then are refunded for the extra seat if the plane isn't full.

Southwest's coach seats are 17-inches wide, according to SeatGuru.com.

Southwest wouldn't say if the girl had purchased two seats. It also refused to say how many passengers each year are required to purchase two seats.

In fact, none of the airlines that ABC News contacted were willing to share such information about how many passengers are too fat to fit in their seats, and the government only keeps track of total number of passengers on planes, not actual seats sold.

"Our customers are not required to explain the reason for the purchase of a second seat and because of this, we're unable to break down numbers," JetBlue spokeswoman Alison Croyle said in an e-mail. "Anecdotally we see second seat purchases for people bringing instruments, buying a seat for their service animal, couples purchasing and not wanting anyone to sit between them, disability, or personal comfort for customers of size."

George Hobica, president of airfarewatchdog.com, said a ticketed passenger normally has precedence over one flying standby. However, whoever was picking up the 14-year-old girl might have panicked if she wasn't on the flight.

Page
  • 1
  • |
  • 2
Join the Discussion
You are using an outdated version of Internet Explorer. Please click here to upgrade your browser in order to comment.
blog comments powered by Disqus
 
You Might Also Like...