After three decades of earning and burning frequent flyer miles, what do we know about their value?
On the eve of the mile's 30th birthday -- American launched the first mileage-based program in May 1981 -- there's no single answer to that question. But what we do have are more ways than ever of assessing a mile's value. For better or worse, depending on your point of view, the only consistency among those values is their variability.
Since the great majority of airline miles are used for domestic coach award tickets, priced at 25,000 miles in most programs, a rule-of-thumb baseline for the value of a frequent flyer mile is the average price of a paid coach ticket (around $350 currently) divided by the required miles, giving us a nominal value of 1.4 cents each.
To account for the inconvenience and difficulty -- sometimes impossibility -- of finding award seats at all, I deduct 0.2 cents from the nominal value, giving us an average per-mile value of 1.2 cents.
In most programs, it's possible to get more or less value, depending on the market price of a comparable paid ticket.
Cashing in 25,000 miles for a ticket that could be purchased for $100 yields just .4 cents (four tenths of a cent).
On the other hand, redeeming 100,000 miles for a business-class ticket to Europe priced at almost $11,000 yields a nominal per-mile value of 11 cents, slightly less with the hassle factor adjustment.
Merchandise has been featured in the airlines' awards catalogs on and off for years. Although it's an attractive option in theory, in practice such redemptions typically deliver poor value.
Some random examples:
A Nikon 14.2 Megapixel Digital SLR camera, available from BestBuy for $588, costs 91,000 United miles, yielding about .6 cents for each mile redeemed.
An Amazon Kindle 3G + WiFi Bundle, selling for $189 at Amazon, costs 83,400 miles in Delta's program, or about .2 cents per mile.
The history of frequent flyer miles has been one of ever-increasing resemblance to a traditional currency, like dollars, yen or euros.
That evolution took a giant leap in February when Points.com, a ubiquitous facilitator of conversion and trading of loyalty miles and points, teamed up with PayPal to allow members of the programs of American, US Airways, and Aeroplan to redeem their miles for a cash credit in a PayPal account. From there, the cash may used to offset purchases paid for using PayPal, sent to anyone with an email address, or transferred to a linked bank account.
Convenience is one thing, value something else again. And the value differs wildly depending on which program's miles are being converted into dollars.
Redeeming American miles for PayPal cash yields a per-mile value of .42 cents, about a third the average value of miles used for flights. The Aeroplan miles are worth closer to half the value of miles redeemed for flights, at .56 cents apiece. And the US Airways miles are worth a meager .083 cents each, about 6 percent of the value of miles used to fly.
Value considerations aside, there is now only a single degree of separation between miles and cash. The next and final step: a debit-like card, loaded with frequent flyer miles that have a cash value when used to purchase goods and services.
There have been other baby steps in the direction of miles-as-money, each making its own contribution to consumers' notion of what a mile is worth.